All bookings are made via the booking system at Telephone bookings are also made via this booking system. Assignments can also be handled separately by means of quotations and/or invoices. The booking is confirmed by e-mail. If this confirmation e-mail is not received, the reservation has not been recorded. Please note that the confirmation e-mail occasionally ends up in the spam folder.

Be on time! If you are late, the duration of the VR experience will unfortunately have to be shortened. The reserved time is the start time of the programme.


Customer cannot change its registration/reservation unilaterally.

Cancellation of the registration/reservation must take place by email via or through’s reservation system. Upon cancellation of the registration/reservation by Customer up to 48 hours before the start, the entire registration fee shall be refunded as soon as possible, but at the latest within one week. In the event of cancellation up to 24 hours before commencement, 50% of the registration fee will be refunded. After that, no refunds are possible. If you do not come without notice, no refund of the registration fee is possible.